Middle East Cargo, In recent years, with the economic development and improvement of living standards in the Middle East, an increasing number of people have been exporting goods to the region. However, due to various reasons, packages may sometimes be returned.
So, when our packages are returned to the sender, the following outcomes may occur:
Re-processing customs clearance procedures: You can contact the courier company or relevant logistics agents to understand the reasons for the customs clearance failure and provide the required documents and information to re-process the customs clearance procedures. This may cause some delays and additional costs.
Incurring return shipping fees: Typically, if a package is returned due to customs clearance failure, the courier company may charge the sender return shipping fees to cover the costs and expenses incurred during the return process.
Return shipping fees borne by the recipient: If the customs clearance failure is caused by the recipient's failure to provide correct customs documents or information, the courier company may require the recipient to bear the return shipping fees.
Deducting certain customs clearance fees and refunding the payment: In some cases, the courier company may deduct certain customs clearance fees and refund the remaining payment to the sender.
Package being destroyed or auctioned off: In extreme cases, if the package still fails to clear customs after multiple attempts, the courier company may destroy or auction off the goods to cover the costs incurred due to the unsuccessful customs clearance.
After a package is returned, additional shipping or handling fees may apply. The specific outcome may vary depending on the country, courier company, or individual circumstances. It is recommended to ensure that correct customs documents and information are provided before shipping and to communicate with the courier company to reduce the risk of packages being returned!
Ontask Express focuses on the Saudi special line, providing customers with efficient and reliable Saudi cargo, with a focus on the Middle East region. With overseas warehouses in Jeddah and Riyadh, along with a self-managed Chinese delivery team, we empower Chinese products to go global and benefit all humanity!