Saudi FBA centers on in-depth localized services to provide comprehensive support for cross-border sellers, creating a closed-loop advantage from cost control to sales growth and serving as a key enabler for exploring the Middle Eastern market.
It boasts distinct cost-side advantages. The SEND first-mile logistics solution features a 10% freight rebate, with highly competitive sea freight rates that can cut costs by 10%–20% compared with third-party logistics providers. New products are also entitled to warehousing benefits: apparel and footwear items enjoy 4 months of free storage, while the first 30 units of standard-sized new products are exempt from warehousing fees for 90 days, significantly reducing the costs of product testing.
Logistics and inventory efficiency are comprehensively upgraded. The Pre-S program shortens warehouse receiving waiting times, and local warehouses support next-day delivery services such as "Scheduled Delivery". Sellers can track inventory in real time via the backend system, with flexible control over peak-season replenishment and the removal of slow-moving goods, thus avoiding the risk of inventory backlogs.
It drives dual growth in platform traffic and consumer trust. FBA-listed products get higher search rankings, making them more likely to win the Buy Box and qualify for major promotions, which leads to a substantial increase in product exposure. Leveraging localized services, these products can offer consumer-friendly perks aligned with Saudi shoppers' habits, including Prime benefits and cash-on-delivery options. Coupled with responsive customer service in local languages, it greatly boosts consumer purchase intent, thereby elevating customer repurchase rates and market reputation.
In addition, Amazon takes charge of local-language customer service and after-sales support, while the professional team of the SEND program handles customs clearance procedures. This eliminates language barriers and policy risks, allowing sellers to focus on their core business operations.
Ontask Express focuses on the Saudi special line, providing customers with efficient and reliable Saudi cargo, with a focus on the Middle East region. With overseas warehouses in Jeddah and Riyadh, along with a self-managed Chinese delivery team, we empower Chinese products to go global and benefit all humanity!